Our Story

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About Us



Once Upon a Shopping Experience


Macaroni Kids is founded on the firm belief that just as every child deserves to be given a chance to shine, every child deserves to be dressed in the best the fashion world has to offer. And just as our children deserve to be clad in style, we – as parents - deserve to shop in style.

Fashion, not Frustration

Frustrated with other online children’s clothing venues, with a hacky UI and a hodge-podge of brands, styles, and collections thrown at your face in no coherent manner. Our founder decided it’s high time we should be able to shop for our children online and not come out more confused, frustrated, and frazzled than when we started out. It’s time to get the same high-end experience we’ve come to expect when we shop for ourselves.

Enter Macaroni Kids

So jumped right in and put together the founding team for Macaroni Kids with the singular goal of creating a unique shopping experience which will not only provide every shopper with a high-end clean, calm, shopping experience, but which will also serve to enrich, educate, and guide you – the shopper – to getting the perfect styles suited to you.

Whether you are a fashion guru looking to browse our rich array of designer brands, or if you just need to please the budding fashionista your child has become, and even if you are just that mother who need their child to be dressed in only the best, our platform was designed with you in mind. We will be here shopping together with you.

Something for Everyone

Whether your little one is highly-opinionated with a tame fashion sense, or they’re just inspired by you, you’re guaranteed to find something that gets their eyes sparkling, your eyes glistening, and everyone else gawking.

Sustainable Quality above all


Every item, designer brand, and style in our store is hand-picked, curated from the best the fashion world has to offer, to make sure we’re providing you with the best variety while sticking to quality.

For eco-conscious parent we also provide a wide selection of organic and sustainable items that keep your kid’s wardrobe trendy but guilt-free.

From parent to parent, treat your children to the high-end garments they deserve, there was never a better time to start filling that wardrobe than today. Have  a great experience!
What are you looking for?

FAQ

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel once placed. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Do you offer authentic designer items?

Our online store is the perfect one-stop shop for
helping you up your children’s styling game from a very young age! Every item
in our store is 100% authentic and original, provided directly by the 80+ designer homes we
feature.

Are the materials safe for my child to wear?

To us, your children’s happiness, confidence, and safety in the garments we offer are our responsibility. That’s why we
hand-picked the designers and brands featured in our store, with a large amount of the items being organic, sustainable, and eco-friendly!

What if an item arrives damaged or not as shown?

In the case of that happening, our support team
will be more than happy to help you return your item, replace it, or receive a
full refund. Don’t hesitate to reach out to us: We listen, and help you find a
solution that makes you and your little one happy!

Can an item get back in stock?

We receive occasional returns on out-of-stock items
which can put them back in stock for a limited time, so never stop looking out
for your favorite items, as you might be in luck to get your hands on one!

How will I know if an order went through?

Once we receive your payment, an instant confirmation email will be on its way to your inbox and you’ll be able to share the good news with the little ones!

How can I check out new collections?

Head over to the “New Arrivals” tab, follow us on
Instagram, or hit us up on Whatsapp to see our status!

Be the first to know when new items land by hitting the subscribe button below now!

Shipping, Returns & Exchanges

We use a variety of carriers and/or local courier partners. You’ll be asked to select a delivery method during checkout.

How long does shipping take?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

From day one, our mission was to simplify your
shopping process for the little one.

With USPS Priority Mail, your items will
take about 2 - 5 days to reach your home, and if you live abroad, you can
expect a 2-week delivery time through FedEx.

Please refer to our full Shipping Policy here: https://macaronikids.com/policies/shipping-policy for more specific details.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

What if an item arrives damaged or not as shown?

Our rigorous quality assurance process will do our best to mitigate the possibly of damages.

However, in the unlikely case of this happening, our support team
will be more than happy to help you return your item, replace it, or receive a
full refund. Don’t hesitate to reach out to us: We listen, and help you find a
solution that makes you and your little one happy!

Refer to our customer support team at info@macaronikids.com or use the contact form linked below.

Also please review our full return policy here: https://macaronikids.com/policies/return-policy

Question

Answer

Gift Cards and Registry

Gift card are available for purchase, and look out for our Gift Registry coming in the future for an unparalleled gifting experience!

Can I purchase a gift card?

The best gift you can get those most cherished to you is the gift of high-end designer clothing, then there’s simply nothing better than one of our gift cards to make them happy!

You can easily search for a gift card right here: https://macaronikids.com/products/gift-card

Whats more, you can directly e-deliver it send it to your loved one by email!

Will my gift card stay stored in my account?

You will have to hold on to your gift
card number and information as it will not be stored in your account.

Do gift cards expire?

Please refer to our full terms and conditions or reach out to our customer support team.

How can I check the account balance of my gift card?

Simply go into the “Store Credit” tab and enter your gift card number and all the information you need including the balance will be right there for you to check!

Get in touch

Have any other inquiries? Questions about your order or shipping, or bulk orders? Just shoot us a message, we're here to help!

Contact us