Start a return

https://macaronikids.com/apps/redo/returns-portal/login

 

Please read carefully the returns terms and conditions before proceeding to our return center.

To initiate a return visit our Returns portal by clicking here

Follow these instructions after clicking the above link to complete a return request:

  1. Log in to your account:
    • In the Email field, enter your email address, and then click Continue. If you are immediately logged in you can continue to step 2., if not continue to the next step.
    • In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
    • Go back to the online store, and then enter a six-digit verification code.
  2. Click the order that you want to submit the return for.
  3. If your order has more than one item, then select the items that you want to return.
  4. Select a return reason and add a note for the store.
  5. Click Request return.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.